Dhaka Head Office
Address: Gulshan, Dhaka 1212 Phone: +880 1X XXXX XXXX Hours: 10am to 6pm
pg99 Support and Contact: Dhaka Office, Help, Help Center
pg99 Support looking for? Here you will find customer support, contact information, and a quick Help Center with clear guidance for Bangladeshi users using bKash, Nagad, Rocket.
Download the pg99 App
pg99 Support understood in 4 items of information
4.3 Rating, 46,587 Review, 224,327 Active users, and 99.8% Uptime: these numbers show the support reliability; started in 2021, and have spread to 26 countries
Fast customer support
If the question is small, the answer is small; most common issues are explained in 3 steps
Dhaka Office Information
See the official address for direct contact; address-based support is often easier
Help Center Guide
Check the FAQ on login, APK, and account questions first; it saves time
Secure contact
Verify the channel before sharing personal information; it's good practice
pg99 Contact addresses in 4 cities
Looking for contact in one line? All four office cards will work
Chittagong Branch
Address: Agrabad, Chittagong; call earlier to reduce wait time; hours: Sunday to Thursday
Sylhet Support Desk
Address: Jindabazar, Sylhet; take note quickly, then message; hours: 12pm to 8pm
Khulna Help Line
Address: Khulna Sadar; for quick questions a phone call is easiest; Hours: 10 hours of support daily
pg99 Help in 3 Steps
No pressure, just match the right step
1. Open the app
First open the pg99 App; Android users may allow APK to run
2. Verify login details
If pg99 login problems, verify username and password; it will be clear in 2 minutes
3. Write to Support
Describe the issue in writing; sending a screenshot speeds up resolution
Five common questions in the Help Center
If you read these first, most issues resolve themselves
What to do if not logged in?
Enter the password again; if needed reset from the pg99 Login page
Which payment is fastest in Dhaka?
bKash, Nagad, and Rocket usually work fast; match the account name
What information to provide to
User ID, time, and what happened; write these to speed up the ticket
Can I talk in person at the office?
Yes, the office address is on the card; check the time before going
Is the Help Center 24 hours?
Many requests have an automatic guide; human responses come at specified times
Mailing address and message sending rules
Writing a clear note makes the job easier
Mailing address
pg99 Support team's official mailing address; Dhaka-based envelope; write user ID
Message format
Problem, time, and account name in 3 lines; no need for lengthy text
Sensitive
Do not send OTP or passwords; the official team never asks for this
If you need more, where to go
Besides pg99 Support Login Help And App Download Guide See new users About pg99 You'll understand better by reading
If you need the official lite app, now Download the pg99 App Then, if needed, this pg99 Contact Bookmark this page